Our 6 Favorite InDesign Tricks for Increased Efficiency

It’s easy to forget how many useful shortcuts are available in InDesign. Here are some that our designers use in their work that really improve productivity. (Note: All key commands mentioned below are for InDesign on the Mac. If you’re designing on the PC, use the Control key instead of the Command key and the Alt key instead of the Option key.)

1. Use the “Page Tool” (Shift + P) to edit the dimensions of a single page. (Like with any key command used to select a tool, make sure you are clicked outside of a text box first.)

If you make any changes in Document Setup, they will affect your whole document. But the Page Tool allows you to quickly see the size of the selected page and edit only its dimensions, while leaving the rest of the pages unchanged. This is useful when you haven’t yet settled on a specific page size for your design and want to try out multiple layouts. It allows you to do so in a single document so you don’t have to open a bunch of different ones.


2. UsePaste in Place” (Shift + Command + Option + V) to copy and place one or more objects in the exact same spot from one page to another.

This shortcut is faster and more reliable than pasting your object(s) the conventional way (Command + V) and manually moving them to the desired spot. It even works between documents.


3. Use “Fit Frame to Content” (Command + Option + C) to make your text box snap to the exact size of its contents.

This trick is one of my favorites. I use it to clean up my document once I’ve laid out the text.

It works on images as well. In InDesign you can easily crop images by moving the frame edges where you want them. If you change your mind and decide you want to show the entire image, use Command + Option + C to get the frame to snap back to the image’s original border.


4. Quickly alter point size, leading, and tracking.

You can use the Type panel or the Character window to make adjustments to your type. But for a speedier method, try these key commands. (Note: Your text needs to be highlighted first for these shortcuts to work.)

  • Command + “<” or “>” changes the size of a text box and the text within it.
  • Shift + Command + “<” or “>” changes the size of the text but leaves the text box unchanged.
  • Option + up arrow key or down arrow key changes the leading.
  • Option + left arrow key or right arrow key changes the tracking.


If you’d like to change the increments by which the type is shifted, you can make adjustments in the Units and Increments panel under Preferences.

5. Jump to a page using Command + J.

When working in a large document, it can get tiresome to keep scrolling up and down or open up the Pages window every time you want to choose a specific page. To save time, use the Command + J shortcut, which will open up a dialogue box. Simply type in the page number you want to jump to, and avoid all the scrolling!


6. Deselect the “Allow Document Pages to Shuffle” feature so that you can organize pages into sections on the Pages palette for easier navigation.

At Thinkso, we do all of our presentations and presentation decks in InDesign (because, well, PowerPoint is so useless). Many of these documents are very lengthy and because they contain a lot of text, it’s hard to remember what’s on which page. This makes it tough to navigate around the document by page number or by scrolling through a very long list of thumbnails on the Pages palette.

In these cases, it really helps to group pages together horizontally by section. To do so:

  1. Open the Pages palette.
  2. Deselect “Allow Document Pages to Shuffle” from the palette’s pop-up menu (shown below).
  3. Then drag and drop the page thumbnails on the palette to put them in the logical groups you prefer.


The result is a visual “map” that allows you to move around the document much more easily.


Nice Swag: 6 Tips for Creating Successful Corporate Giveaways


6-Pack Giveaway

Somewhere in the back of your closet, you’ve probably got an assortment of stress balls, tote bags, and pens that you received at an industry conference or in a meeting with a vendor. Do you remember anything about the people, events, or companies associated with this stuff? Probably not.

Corporate gifts and conference giveaways are a commonly overlooked opportunity to tell a brand story. That’s why when a client asks us to create a giveaway for them, we don’t just slap a logo on a generic item and call it a day. Instead, we use a custom approach: distill the message that needs to be communicated; find innovative, on-brand items that connect to the message and are within our client’s budget; and design bespoke packaging.

We’ve turned some of these best practices into tips to help make your company’s giveaways work as hard as they can for your brand.

1. Get your priorities straight.
Clients often say, “We want to do a giveaway that our clients are going to keep on their desk so that we are top of their mind.” A noble goal for sure, but your giveaway must be the be-all-and-end-all of giveaways to secure a permanent position on the desktop. Rather, we consider a corporate gift a success if it has initial impact and makes a lasting impression. Yes, a customer might toss whatever you give them a week after they receive it, but if the item caught their attention and really made them think about your brand/product/event, you’ve succeeded.

Paper fortune teller

When budget is tight but you need to make a big impression, use messaging to make a memorable impression. We designed this paper fortune teller as a recruiting giveaway for a national law firm. The format made a nostalgic connection with law students who played with these in their childhood; presented the firm as creative and “hip”; and gave the firm a vehicle for promoting its editorial messages.

2. Follow the message.
At Thinkso, we start every project by understanding the client’s business goals. Then we develop the message(s) that need to be communicated in order to help meet those goals. Giveaways are no exception. For example, are you launching a new product? If so, the giveaway should say something about the product’s inherent customer benefits. Is your goal increasing brand awareness? In these cases, the giveaway should echo your brand values in a unique way.

Once we develop the giveaway’s strategic purpose, we start looking for physical items that embody the message and make it stick. Then we develop clever editorial copy that draws a clear link between the object and the conference theme.

3. Prioritize quality over quantity.
Poorly made items that easily break reflect very poorly on your brand. We stay away from inexpensive, generic technology items, because they often don’t work well or for a decent amount of time. Some (like travel power converters) can even be harmful.

Much to our favorite corporate gift vendor’s irritation, we almost always specify name-brand items for our clients’ giveaways. It’s beneficial to associate your brand with a high-quality product brand, putting you “in good company.” And using a trusted brand with name recognition increases the likelihood that your item will be kept and used.

We realize that budgetary constraints often make it hard to go for a luxury item. But even in these cases, it’s better to choose a smaller item made by a hip or quality brand than a “bigger” generic item. I don’t know about you, but I’d much rather get a simple Muji ballpoint pen than a big, seemingly “high-end” generic pen that stops writing after a week.

brand-name giveaways

For our client’s private conference in D.C., we created a custom cover wrap for a Wallpaper City Guide and branded an off-the-shelf Tumi laptop backpack. The brand names bolstered our client’s brand equity by association, while the customization made these items their own.

4. Make sure it’s safe and portable.
If you’re giving out an item at an event or trade show, it should be easy to transport and carry—no matter where your attendees are going afterward. The item should be sturdy enough to survive the trip in checked baggage and safe enough to pass airport security in carry-ons. We also recommend avoiding objects with tiny pieces that can get lodged in a child’s throat (imagine the brand message that would send!).

5. Consider the kids.
Some of our most successful giveaways have been items that mom or dad can take home to their kids. A game or toy usually stands out at a trade show and is often as much fun for grownups as for children. We’ve also found that these get used more than standard giveaways—whether it ends up in an office or playroom.

Toys as giveaways

Sometimes giveaways that mom or dad can bring home from a business trip (after playing with on the plane) are a win-win. Layering on messaging to create that initial impact makes kid-oriented giveaways do double duty.

6. Go green.
When you are in charge of giving out hundreds or thousands of giveaway items, it’s good to choose biodegradable or earth-friendly items whenever possible. For the lowest carbon footprint, electronic giveaways like gift cards and ebooks are great options, and the “packaging” provides a nice opportunity to tell your story.

The best way to make sure your giveaway avoids the trash bin? Follow our tips and make sure it’s something people will actually use.

SEO Tips and Trends – MozCon 2014

MozCon 2014

MozCon  is an annual conference for the search engine optimization (SEO) community organized by Moz, a Seattle-based SEO software company. Thinkso senior project manager Jess Mackta and I attended this year. Here is some of what we took away.

The Big Picture

Rand Fishkin, Moz founder and star of their popular Whiteboard Fridays series, kicked off the conference with “5 Big Trends in Web Marketing.” These were all useful insights, so we’re including them in-depth here.

1. We’re on the verge of regulation. This is happening globally, with laws going into effect in Canada and the EU. In the US, we dodged a bullet in May when internet regulation got shot down in Congress—thanks in part to Google now being the second largest lobbying spender in the country!

2. “Inbound marketing” as terminology is losing to “content marketing.” These terms are widely thought of as the same thing, but technically they aren’t. “Inbound marketing” is marketing based on earning attention rather than interrupting. “Content marketing” is producing and promoting content to earn customers. Relevance? When selling your SEO services or posting positions for online marketing experts, “content marketing” will resonate better with your audience.

3. Google’s penalties take a toll on spam, but they hurt many businesses too. “Back in the day, [website creators] had a ‘deal’ with Google. They told us to focus on creating good websites, and they’d worry about the spammers linking to our sites,” said Fishkin. Then in 2012 Google changed the rules on us. Now it’s website owners’ responsibility to combat these bad links or suffer in search result rankings. This creates good job security for SEOs, but adds just one more layer on to all the things site owners and their agencies need to think about and monitor.

4.  “SEO” is now less of a job title and more of a job description. By this, I think Fishkin means that more and more roles—web masters, writers, marketers—require SEO skills.

5. Google is shortening the searcher’s journey. Google is taking our content and embedding it right into the search results page. On the surface this appears to hurt publishers. Users no longer have a reason to come to our sites; Google is essentially giving away our content. But, posits Fishkin, “Google needs to create and feed search addiction.” By pushing our content to the results page, Google is growing search volume, which will ultimately be good for site owners and content generators.

Why You Really Need to Care About Mobile

Google’s focus has been on mobile for the past two years, and that’s because mobile search rates are steadily going up. In fact, as Cindy Krum stated in her presentation, it’s predicted that the number of mobile searches per day will soon surpass those done on the desktop. Here’s what you need to know/consider for mobile SEO:

  • Pay-per-click advertising is even more important on smartphones because organic search results are displayed lower on the page (below the fold).
  • Don’t use mobilization platforms, which are sites that claim to take your desktop site and automate a mobile version from it. They generate mobile sites that have tons of SEO errors, doing more harm than good to your search rankings.
  • Google has stated that responsively designed sites are its preference over separate mDot and tDot sites.
  • Page load speed is of the utmost importance. Google penalizes for slower loads (which unfortunately is often endemic to responsive design). There are a lot of important programming tricks to reducing latency:
    • Remove unnecessary javascript and CSS by the page.
    • Gzip all code files.
    • Reduce image size to as small as possible.
    • Bundle page icons into a “sprite.”
    • Consolidate roundtrip requests to as few as possible.
    • Optimize load order. Put JS and CSS for above-the-fold mobile content in the head.
    • Use the Google Page Speed tool to evaluate your pages.

Optimizing for Local Searches and Review Sites

To optimize your site for local search rankings, make sure all of your business information is consistent across the web. In other words, whatever directories you’ve listed your businesses in—including Yelp, Infogroup, Google Map Maker—make sure everything is consistent. If not, your Google rankings could suffer.

Mike Ramsey, who presented on this topic, also had a good tip for avoiding negative online reviews: Work a “request for feedback” form into your website. Have the emails come to you—and respond to them (LOL). If users have a direct line for venting, they’re less likely to do it publicly, on Yelp, etc.

PR and SEO: The Lines Are Blurred

Public relations pro Lexi Mills gave us some great PR best practices for boosting SEO:

  • Use Moz Top Pages to see what media content is getting the best traffic.
  • Make article pitches 400 words max.
  • As permanent jobs in media become rarer, there are more and more freelance journalists available for task-based projects.
  • Hire freelance journalists to write your press releases and story pitches, as they know what other journalists are looking for. (As permanent media jobs are becoming scarcer, the market is flooded with freelancers looking for project work.)
  • Give journalists original images (via DropBox) to use with their stories so they don’t have to look for one. Making their jobs as easy as possible increases the likelihood that you’ll get coverage.
  • Publications see themselves as global, so don’t limit yourself to domestic journalists.
  • Add third-party experts to your press releases. Again, you’re doing the legwork for the journalist.
  • Kickstarter sites are great for increasing SEO, even if you don’t need to raise money.

Google+ Is a Necessary Annoyance

By now, we have all realized that Google is ruling the world. Therefore, we’re all going to have to stop groaning and embrace G+, “Google’s Facebook.” In Mark Traphagen’s presentation, he showed us a case study that demonstrated how growing your G+ community improves your Google search rankings. So even if we all feel “no one uses G+,” we need to draw them into our groups on G+. As Traphagen said, “We don’t care if these people use G+ for anything else. If they are joining our groups and accessing our content on G+, our search rankings will go up.”

Creating Better Online Surveys

Stephanie Beadell  gave us some handy tips on creating surveys. (I’m addicted to taking surveys and love creating them for our clients’ businesses, so I really geeked out in this session.)

  • Use five- or seven-point scales. They capture variation without overwhelming respondents. Additionally, the odd number gives us a neutral midpoint, which can be important. (I personally think anything more than five points is too much.)
  • Break big concepts into a number of questions.
  • When looking at results, compare the answers across questions. This provides greater insights than looking at each question in isolation.
  • Randomize question order to remove primer bias.
  • Put demographic questions at the end of the survey to further remove bias.
  • Set expectations and show a progress bar to diminish survey fatigue.
  • Guessing is hard. Don’t ask responders to make tough calculations.
  • Use an Excel add-in called Analysis Toolpack to improve result data display.

Quality Over Quantity

There was a lot of [great] talk at MozCon about getting away from sheer volume of site traffic, clicks, links, etc., and focusing on SEO in conjunction with user experience. In other words, we all need to care how satisfied our site visitors are, not just how many of them are coming to the site. At Thinkso, we often see media buyers use sheer metrics to try to justify ad spends, or even clients who focus on developing videos or articles without first identifying what information their customers really need. This is incredibly frustrating to us, so we’re happy to see the larger conversation beginning to take hold in the SEO community.

Words and Code: the Music and Lyrics of the Interwebs

Finally, the biggest takeway for me was this: There is a lot on the technical/programming side that affects SEO, and it’s changing and increasing daily. At Thinkso, we do a lot of content SEO, so we’re very focused on the dos and don’ts of editorial that please the Google bots. But that needs to work hand-in-hand with the coding side of things, and this knowledge—although overwhelming at times—helps us better choose and communicate with our development partners so that together we can continue to deliver really solid websites to our clients.


Branding, Big Tobacco, and the Mormon Church

Winston Cigarettes Logo DesignAlright, so the title definitely sounds more scandalous than it actually is. This isn’t really an exposé of the LDS Church. But I had to do something so that the search engines would pick up the story.

While the majority of you know what you know about Mormon missionary service from having seen a certain Tony Award-winning Broadway play, I’m here to tell you that the real thing is about half as musical and twice as eventful as what’s portrayed on stage. The time I spent as a missionary was the most exciting, difficult, and enlightening of my life. This is just an interesting side note, really, but it provides an interesting, entertaining commentary on  the value of design and the importance of protecting intellectual property. More…

Designer at Large: Subway Service Signs

In our “Designer at Large” series, Thinkso designers address design issues they’ve come across while out and about.

Confusing signage is endemic to the New York subway system, especially during track maintenance. The “Planned Service Changes” sign is a nightmare for commuters and tourists alike—particularly cryptic cases like this one.

It doesn’t have to be. Several members of the Thinkso team have been itching to redesign the subway signs, including senior designer Tyler Fortney. A Park Slope resident who commutes to Thinkso’s Manhattan offices each morning via the F train, Tyler is the perfect man for the job.

Read on for an interview with Tyler to learn what he’d do and see the big reveal.

What are the problems with the existing subway signs?

1. Lack of Good Information Architecture. If the first thing you see is “no trains at this station,” or “no trains between X and Y stations,” you might immediately freak out. The message is not connected with the dates and times, which are wordy and small, and therefore hard to read. In the case of these signs, the rider needs to know the “when” before the “what,” so the “when” needs to be featured more prominently.

2. Clutter. There are simply too many things going on at once. The dates are completely buried; the bullet points are too wordy; and the information doesn’t tell you how to get to where you need to.

3. Redundancy. The clutter exists because a lot of the information is redundant. For instance, the “Planned Service Changes” headline is unnecessary because if you see one of these posters, you immediately know that something’s up. The moon icon, which appears on a lot of these posters, isn’t really necessary either, especially because the service changes apply to weekends too—not only nights.

4. Visual Aesthetics. There are several problems with the layout and design of the poster. Each train line has a designated color—so why use black icons when we can use colored ink? (I’m assuming they’re doing this to save on cost, but they are using some color—perhaps a pre-printed master sheet. Technology is such that it would be just as cost-effective to do away with the pre-printed masters and instead run these off on a color copier.) Moreover, the fact that some headings are in all caps (and others in bold) distracts readers from the actual information about the train.

How does your redesign address these problems? 

The MTA posters are not supposed to be promotional; they’re supposed to be informational. To make these posters easier to understand and use, I had to first strip out unnecessary information and confusing graphics.

I created a red backdrop for the date and time and eliminated the “Planned Service Changes” heading. The bold red color identifies the sign as an alert—eliminating the need for explanatory text. Putting the date and time up top links it directly to the service change copy (set in the same font and point size) right below it.

Next, I modified the “Weekend” heading. Rather than bold or capitalize certain headings, I tried to state the essentials—the time and date, the train line(s) and stations affected, and travel alternatives—in a clear and consistent manner.

Finally, I wanted to make sure it was clear to the viewer which trains were affected and how they were being affected. Because the trains follow a linear journey, I didn’t think it was necessary to include the whole map of New York. Instead, I added a few touches to simplify the map:

  • A linear map of the train line(s) being affected
  • An ellipsis system to denote standard service between stations
  • Greyed-out stations to signify inactive/bypassed stations
  • Colored icons and corresponding colored train lines
  • Clear visual demarcations between Queens and Brooklyn

If you read the reimagined signs in one pass, I think you would know what was happening.

What is the design concept behind these designs? Could you elaborate on your formatting and use of spacing?

I referred to the 1970 MTA subway style guide for the original typography, icons, and arrow styles.

In the new designs, the big headlines are four times the size of the body copy. The “Weekend” header is three times the size of the body copy. I used different proportions so that nothing looks too confusing. And I made the spacing consistent throughout.

Branding Since the Dotcom Burst

Our designer friend Christa Bianchi of Bianchi Design in Williamsburg, Brooklyn recently interviewed Thinkso partner Elizabeth Amorose for a post on her blog.

When you think back to what you were designing in 2003, what trends/changes had real legs since then (in any market sector)?

Let’s see. 2003 was when the Internet—the real Internet—came alive. The “bubble” had burst, and so many people were saying the Internet wasn’t going to be any big thing, that there wasn’t a good way to monetize it. But that clearly wasn’t true and things started to turn around in 2003. Companies were getting serious about their web presence, and started to really invest in it, so our web practice really took off. Today at least 50% of our projects are purely digital and just about every print or branding project has some web component.Content creation was in its early stages back then. (Side rant: I hate that term “content,” because it’s so generic and people throw it around without understanding what it means. A media buyer recently handed us a “strategy” that basically said we needed to put content into ads and tweets of the client campaign we were working on. “Content” is a big category—like “branding” or “advertising.” It isn’t a strategy unto itself. You first have to understand what the target audience wants and what the client is able to give them in order to begin to formulate a content strategy. But I digress.)

Ten years ago, businesses and marketers were starting to realize that the value of the Internet was its vast library-like ability to inform and entertain, and part of monetizing their web activities meant providing this content. Luckily, this is such a natural fit for Thinkso. Our mantra from Day 1 has been to give the content as much thought as we do the strategy and design. We’ve always written (we have full-time writers on staff) nearly every project we work on. I think this is what kept our agency humming along in 2008 and 2009 when so many were suffering.

A more general trend—very closely tied to the interwebs—is the sophistication of projects. Across the board, from consumers to clients, everyone expects more from a brand. Consumers are surrounded by a lot of great design and innovation, delivered to their desktop. (Mind you, they are still subject to a lot of really bad design too, but it creates context for the good design.) This translates into consumer expectations being way higher than they were 10 or even 5 years ago. An organization has to have all of its marketing and design “Ts” crossed and “Is” dotted to impress and retain a “loyal” customer. For us, as a creative agency, this means that the work we do has to be more creative, more sophisticated, and utilize more channels than ever before. Our clients’ needs are great; therefore, we have to deliver more. (The only thing that hasn’t gone up are the budgets. Wah wah.) I remember a time when we were designing sites without even thinking about a CMS. Now our website projects require responsive design using an open-source CMS integrated with social media and with Google Analytics baked in.

Read the full interview here.

Tighten Your Writing: Fact Checking

“Tighten Your Writing” is an ongoing series dedicated to writing tips and best practices. 

If you want really professional, buttoned-up content, you not only need to engage your readers with clear, clean prose and pay extra-close attention to sentence structure; you also need to have a rigorous fact-checking process in place. Nothing will derail great content and a solid strategy faster than a misspelled name, erroneous date, or embarrassing typo. Those kinds of careless errors suggest that your company doesn’t pay close enough attention to detail, which tends to make a poor impression on prospective partners, clients, and employees. That’s where fact checking comes in. After all your content is decided upon and every single person has weighed in on the draft you’re going to press with, you should do a round of fact checking. At Thinkso, we use a fact-checking checklist on everything we write. Feel free to download our checklist and use it in your own office.

Fact-Checking Checklist

Check the name of every single proper noun.

  • Verify each organization’s name.
  • Verify each person’s name and/or title.
  • Verify the spelling of any street, county, town, or country names.
  • Verify any other proper nouns (laws, holidays, etc.)
  • Make sure each name is used consistently throughout the document.

A note about names: When in doubt, defer to the “official” spelling preference—the one that appears on the company website, on formal documents, etc.


Major Web Design Mistakes (And How to Avoid Them)

Over the last ten years, user experience and web design in general have grown and improved exponentially. We’ve come a long way since the “flame GIF footer” and Flash-based sites. But although technology has changed, some things haven’t: A well-designed site is still as functional as it is beautiful, built to strategically advance the client’s business goals.

That’s important to keep in mind because as designers, we can very easily get hung up on nit-picky design decisions, both internally and with clients. And then we forget to keep our focus on the ultimate end-goal—functionality.

The most helpful question you can ask yourself during a web-design project is simply: “Does it still work?” Yes, the awesome parallax scrolling feature you just implemented looks great, but more importantly: Is it helping or hindering the desired goal—whether it’s to convince a shopper to buy a product, communicate pertinent information, or engage the users so that they perceive an intangible brand value?

Fortunately, there are steps you can take to ensure you build a strong, functional website. Let’s take a look at five major web-design mistakes and how you can avoid them. More…

Design Minded 1: Visual Consistency

For the same reason I don’t cut my own hair or fix my own car, I generally discourage do-it-yourself design and branding. It’s a job best left to a professional. But then again I do, on occasion, cut my own hair. So I shouldn’t be surprised if there’s a barber somewhere designing himself a logo or using an old copy of PageMaker to lay out one of those snazzy hair-do selector catalogs.

It’s for that barber, or anyone else in this generally poorly designed world we live in, that I post the first in a series of basic principles and practical approaches to design called “Design Minded.”

No matter who you are or what your business is, there are a couple things that you can do right off the bat to bring a semblance of order to your visual identity. More…

Confab 2013 Mash-up: Tips for Content Strategy, UX, SEO, Social Media, and More

For those of you who couldn’t make it out to Minneapolis this week for the third annual Confab: The Content Strategy Conference, here’s a round-up of the best things we heard.

Let’s Make Content Useful—or Hit Delete

One of our favorite quotes of the conference was: “If people can’t get to your content, it basically doesn’t exist.” You might be thinking, “Thanks, Captain Obvious,” but we can’t tell you how many times we’ve looked at the Google Analytics for a website that we were about to redesign only to find that half of the organization’s 3,000 pages got less than five hits a year. If that’s the case, either the content is useless or your users aren’t finding it. It’s a waste of money to produce and maintain content on your site that isn’t used.

When Designing Your Website, Don’t Rely on Universal Search

“Search is always plan B,” said UX guru Jared Spool, and we couldn’t agree more. With the exception of big online retailers like Amazon or Zappos, websites can provide much better experiences for their users with smart, intuitive navigation rather than a universal search function. More…

5 Myths About Logo Design

Working with a designer to create a new logo can be a fun, exciting chance to affirm your company’s identity and clarify its core values and message. It can also be stressful. For organizations big and small, an identity change represents a considerable investment. And because it’s something that a marketing manager may only be involved with once or twice in the course of his or her career, it’s important to be well-informed.

To help, we’ve deconstructed five common myths about logo design. More…

Tighten Your Writing, Tip 2: Watch Out for Misplaced Modifiers

“Tighten Your Writing” is an ongoing series dedicated to writing tips and best practices. 

People value grammar for many different reasons. Some are purists: They think rules are rules, and they must be adhered to on principle. Others (like yours truly) are driven more by practicality: Many sentences that are grammatically incorrect are either misleading or confusing.

One mistake that really confuses readers is a misplaced modifier. Verbs and phrases need to be close to the nouns they modify for a reader to follow a sentence’s action. When they’re not, the meaning of the sentence changes completely.

There are many kinds of misplaced modifiers, but they all share one trait: They obscure a sentence’s meaning. For example, take the following real-life business situation.

Say you work for a business that’s a leader in the technology sector. You’re reviewing a press release, annual report, blog post, or some other copy about your firm’s success and thought leadership.

Here’s one sentence that could be written about your company, “Tech Company X”: More…

In the Beginning: Melissa Jun


“In the Beginning” is an ongoing series dedicated to providing snapshots of how various designers were inspired to enter the creative industry. Melissa Jun is a Brooklyn-based freelance graphic designer.

1. What was your earliest design inspiration/impression?

When I was in college, I serendipitously met a designer by the name of Jan Gaunder. She was the art director for a magazine called Jacksonville Woman, and she took the time to show me what she did to make that happen. She gave me my first job out of college and I basically will always owe her, forever. More…

Leaning In

I just finished reading Sheryl Sandberg’s book Lean In and, along with eight thousand other bloggers and journalists, I’m going to put in my two cents.

Required Reading

This book is going to be the seminal book of our generation—the way The Feminine Mystique was for the last generation. It articulates the internal and external barriers facing those of us who have chosen to have both careers and children. It exposes massive sexism in our society’s cultural views, workplaces and homes. It’s a book that women can commiserate with and men can learn from.

Sound like nothing new? A couple things set this one apart:

  1. In a world where there’s very little vetting of “experts,” this book was written by someone whose credentials and experience cannot be denied. Sandberg was a long-time Google executive and is now COO of Facebook. She has kids (and actually gets home in time to have dinner with them) and a marriage that’s an equal partnership. Unfortunately, it takes a woman with this kind of cred to get people to listen. Fortunately, Sandberg delivers.
  2. Clearly the PR investment behind this book was monumental. A month before it was even released, I heard about it on NPR, read Sandberg’s Time magazine article, and couldn’t visit a news site, blog, or social network without seeing the buzz. With more than 300,000 books published each year in the U.S., it takes a really strategic (and well funded) publicity campaign to get this kind of coverage. This tells me that Sandberg is serious about using this book to create real change. With the book hitting #1 on the New York Times Best-Seller List (and staying there) just a week after it hit the shelves, she has at least succeeded in getting our attention. More…

Tighten Your Writing

ThinksoCreative_Writing_Tips_Kim_Mickenberg“Tighten Your Writing” is an ongoing series dedicated to writing tips and best practices. 

In literature, it’s fine if a writer adds flowery language, ornate details, and other flourishes. That’s because when you sit down to read a book, you’re already interested in reading the text—or you wouldn’t have purchased it or picked it up off the shelf.

Marketing writing is different. Marketing and advertising copy needs to disrupt and engage; it needs to pull a reluctant reader in. And it needs to be efficient: You don’t have a lot of time to capture a reader’s attention.

That’s why Thinkso takes content—editorial concepts and written text—just as seriously as we take design. And although we believe everyone should strive to write well, good writing is critical to marketing-related communications.

How do we define “good writing”? We think it’s clean (error- and typo-free), clear, and engaging. It’s direct and grammatically sound. It’s integrated with a product’s visual components. It accomplishes (or conveys) identified business goals. If writing has all these qualities, we say it’s “tight.” More…

In the Beginning: Kerrie Powell

ThinksoCreative_Kerrie_Powell_Ship_Sailing“In the Beginning” is an ongoing series dedicated to providing snapshots of how various designers were inspired to enter the creative industry. Kerrie Powell is a founding partner at Powell Allen in London.

1. What was your earliest design inspiration/impression?

I was camping in Australia with my family (I’m guessing I was 6 – 8 years old), when I had an epiphany. A family friend presented her life drawing portfolio to me—spreading it from one end of their caravan annex to the other. Unfazed by its content, I remember questioning the budding artist about her broader studies. She (a fleeting mentor with no name!) was studying to be a commercial artist. Around this time, I obsessed over the way my school projects were presented—painstakingly crafting ornate borders and hand-drawn titles (with little feet and all). I even offered my services to my best buddies, who were far more academically minded.


Do-Good Design

ThinksoCreative_Embrace_Infant_WarmerAll over the world, individuals and small organizations alike are trying to do more with less: figuring out how to stretch a small budget to cover their basic needs and make progress possible.

The answer to a lot of the challenges they face is good design—smart, creative solutions that make the most of materials at hand. Some very clever, simple, functional approaches to solving big problems around the world include:


A Little Birdie Told Me You Need Some Help with Twitter


















I don’t know about you, but my brain doesn’t have a lot of room for storing things like Twitter shorthand. If you feel the same, download our Tweet Sheet to your phone for quick reference:

  1. Pull up this post on your iPhone (if you’re not already using it).
  2. Touch and hold your finger on the Tweet Sheet image.
  3. When prompted, touch “Save Image”. The Tweet Sheet is now stored in your Photos app.

Five Must-Have Apps for Your Smartphone

Mobile applications become bigger and better every single year, fueling start-ups to develop ideas that improve our lives. And as the line between our personal and professional lives become more and more blurred, apps have trended toward bringing efficiency to both simultaneously. Here are five applications that are must downloads in my book:


Uber Service














This application allows you to search and request car services in seconds. It especially comes in handy when visiting a city that you are unfamiliar with or at times when taxis are scarce. Currently operating in 23 major cities around the globe, Uber automatically bills the ride to your credit card account on file. So even paying is a snap.

Con: As of right now, Uber is purely on-demand service. They do not accept advanced reservations so you’ll want to request your ride close to the time you’d like to be picked up.


Taking Google Analytics to the Next Level: Events, Goals and Campaigns

For anyone in charge of a website, usage data is power. Google Analytics will track site traffic over specific time periods, give you insight into where that traffic is coming from, and help you identify keywords that lead users to your site. But the real power of GA comes when you use its custom features to track very specific actions you hope that users are taking on your site. Unfortunately, setting up these custom features is not as intuitive as one would hope, and using them can be intimidating.

There are three custom features in GA that will lead to more detailed, useful analytics:

Events – Tracking non-page view interactions on your website.

When to Use: You can set an “Event” to track anything that requires a click on your website. For example, use it to find out how many users watched a video—or even if they started watching and then abandoned it. Track if they clicked on a slideshow or a photo album. These results will help you evaluate what’s popular, what’s useful, what videos are too long, etc.

The Details: Tracking an Event requires that you (or more likely your IT team or web agency) place tracking code generated by GA into your website code. It’s fairly simple, but talk to your Webmaster about implementing the extra code on your website. More…

Getting Organized: A Meta Data Template for SEO


Process and organization are important ingredients in a successful professional services firm—and essential to being set up for future growth. In one of my favorite business books, The E-Myth Revisited, author Michael E. Gerber states, “A Mature [sic] company is founded on a broader perspective…a more intelligent point of view. About building a business that works not because of you but without you.” Thus, it’s been Thinkso’s mission from day one to put processes in place that 1) institutionalize individual knowledge and 2) ensure consistency and best practices for every aspect of our projects.

I’d like to share one small example with you in the hope that it’s helpful to your web marketing process and, more specifically, taking the first step toward SEO.

The Thinkso Website Meta Data Template (which you can download here) is a simple form that we use to ensure our designers, developers and clients are all on the same page with nomenclature, URL naming, title tags, and all the other meta data associated with each page of a website. We’ve put examples and guidelines for writing each of these items right on the spreadsheet so that no matter who in our studio is tasked with the assignment, as well as clients reviewing the form, understand and follow our methodology.

A note about this data and SEO: The page title tag, URL and meta description tag are important to SEO. Meta keyword tags are less so. But having the keywords in your page code puts them in a handy place to reference when creating content for that page; keyword use in page content is important to SEO.

Interested in other SEO info? Check out my post from the Confab Conference in May.